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Client Portal
We understand that life can get busy, which is why we make it simple to manage your appointments in the way that works best for you.
1. Client Portal
Log in to your secure Panahi Counseling Client Portal to schedule, reschedule, or cancel appointments, and review your billing history. The portal is available 24/7, giving you the flexibility to request sessions up to two weeks in advance, at a time that fits your schedule.
Please read: Appointment requests submitted through the client portal are not confirmed until you receive a confirmation message from your clinician. If you haven’t received confirmation within a reasonable timeframe, please reach out to your clinician directly.
2. By Phone
You can also call us at (630) 447-8818 and select your therapist’s extension number to leave them a direct message about your appointment.
Please read: Our phone system does not support text messages. If you send a text to (630) 447-8818, we may not receive it — so we kindly ask that you call or use the client portal instead.
How to Manage Your appointment
Get Started
1. Click the “Access Client Portal” button above, then select “Existing Client” to log in.
Check Inbox
2. Enter your email address, then check your inbox for an email titled “Client Portal.” Open it and click “Sign In.”
Pick a Date
3. In the top right corner, open the main menu and choose “Appointments” to see your upcoming sessions.
Confirmation
4. Book, cancel, or reschedule your session, then wait for a confirmation email to arrive in your inbox.
